Digital Product Refund Policy
Last updated: February 2026
At Estudio Bohöra, we are committed to creating thoughtful, high-quality digital products designed to support therapists, coaches, and service-based professionals in building intentional and professional online presences.
Because all products sold through this website are digital and delivered electronically, this Refund Policy explains when refunds may and may not be granted.
By purchasing from Estudio Bohöra, you acknowledge that you have read, understood, and agreed to the terms outlined below.
Nature of Digital Products
All products available on this website are digital products. This includes, but is not limited to:
• Squarespace website templates
• One-page website templates
• Digital guides and prompt guides
• Blog planning tools and content resources
• Social media kits and downloadable materials
These products are delivered electronically via email, download link, or account access.
Due to their digital nature, these products cannot be physically returned once access has been granted.
All Sales Are Final
All digital product purchases are final.
Once a digital product has been purchased and delivered, we do not offer refunds, exchanges, or cancellations.
This policy exists because digital products cannot be returned, and access to the files and materials is provided immediately upon purchase or shortly after delivery.
We encourage you to carefully review each product page, including descriptions, features, and requirements, before completing your purchase.
If you have any questions before purchasing, you are welcome to contact us.
Exceptions and Technical Issues
We understand that technical issues can occasionally occur.
A refund may be considered only under the following circumstances:
• You were charged more than once for the same product
• You did not receive access due to a technical delivery error
• The product files are inaccessible or corrupted and cannot be fixed
If one of these situations applies, please contact us within 7 days of your purchase.
We will review your request and work in good faith to resolve the issue.
If the issue cannot be resolved, a refund may be issued at our discretion.
Situations That Do Not Qualify for Refunds
Refunds will not be issued for reasons including, but not limited to:
• Change of mind after purchase
• Preference for a different design or aesthetic
• Lack of technical knowledge to use the product
• Failure to review the product description before purchase
• Incorrect assumptions about product features
• Delays in your personal or business timeline
• Decision not to use the product after purchase
Because the product is digital and access is granted, refunds cannot be provided based on subjective preferences or future business decisions.
Buyer Responsibility
By purchasing a digital product from Estudio Bohöra, you accept responsibility for ensuring that:
• The product meets your needs
• You understand the platform requirements (such as Squarespace)
• You have reviewed all product details before purchasing
We are happy to answer questions before purchase to help you make an informed decision.
Support and Assistance
If you experience any difficulty accessing your files or receiving your purchase, we are here to help.
We will make reasonable efforts to ensure that you receive the product you purchased.
Please note that product support does not include custom design, customization, or implementation unless explicitly stated on the product page.
How to Contact Us
If you believe your situation qualifies under the exceptions listed above, please contact us at:
Please include:
• Your order number
• The email address used for purchase
• A description of the issue
We typically respond within 2–3 business days.
Policy Updates
Estudio Bohöra reserves the right to update or modify this Refund Policy at any time.
Any updates will be posted on this page and will take effect immediately.
Final Note
We created Bohöra to support professionals in building calm, strategic, and intentional online presences.
If you have questions before purchasing, we encourage you to reach out. We are always happy to help you determine whether a product is the right fit for you.
Contact: hola@estudiobohora.com